Security Policy
At Delbanco Meyer and Company Ltd, we take security very seriously. We want our customers to feel completely at ease with doing business with us over the internet.Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.
Our payment system has the highest level of security encryption of all payment solutions and has integrated the Industry's leading fraud protection program leaving you 100% secure in the knowledge that you are totally safe.
However it is your responsibility to protect your user name, password or PIN where you use services on our website requiring you to provide such information and you must not share or disclose this information to any other party.
We may wish to pass your details to trusted third-parties that we believe may be of interest to you. If you would prefer not to enjoy this service then please tick the box on the My Account page or during the registration process.
Privacy Policy
THE INFORMATION WE COLLECT
In accordance with the Data Protection Act 1998 Delbanco Meyer and Company ("We") are required to collect the personal data from visitors to the Nimbus website who register their information or who use the online store. We also use cookies (see more below) and track IP addresses so we can improve our services and enhance your Nimbus experience.
HOW WE USE THE INFORMATION YOU PROVIDE
If you give us your personal information, we will use this information to register you with our website, to administer our website services, and/or to process any orders you may place online. We will send you announcements or communications by email only if you give us your permission by submitting your personal details. Otherwise, we use your information only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.
When you shop on this website, we will ask you to input and will collect personal information from you such as your name, email address, billing address, delivery address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order.
A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.
When you register with us you can select whether you would like to be sent notification of special orders, promotions and other correspondence from us via email. If you do not want to receive these notifications please select the tick box on the registration form which is on the Order Confirmation page. If you leave the box unchecked you will receive these notifications.
If, in the past you have chosen to be notified and you no longer wish to receive mailings from us, please update your marketing preferences in your account and we remove you from our mailing list.
SAFETY AND SECURITY OF YOUR INFORMATION
Nimbus website uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We may wish to pass your details to trusted third-parties that we believe may be of interest to you. If you would prefer not to enjoy this service then please tick the box on the My Account page or during the registration process.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Delbanco Meyer and Company Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Delbanco Meyer and Company Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
INTERNAL CONFIDENTIALITY WITHIN DELBANCO MEYER AND COMPANY LTD
Within Delbanco Meyer and Company Ltd we will treat all your personal information as confidential and will protect your privacy in the following ways:
Access to Customer account information is limited to those who need access for the performance of their job. We use full login and password controls on our sales control system.
YOUR RIGHTS
If for any reason, you are unsure about the personal and account information we are holding in your name, please contact our Customer Service team. They will happily review your file and update the records if required. You can contact our customer service team by email, phone or fax. Alternatively, this information can be checked and reviewed online once you have signed in.
USE OF 'COOKIES'
Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to understand which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. Most web browsers automatically accept cookies, however, if you prefer, you will need to alter settings on your browser to prevent it from accepting cookies. You should still be able to use our site without cookies enabled, however, your visit to our website will be significantly enhanced if cookies are not disabled.
CONSENT
Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. We reserve the right occasionally to make changes to its privacy policy or practices. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.
TRANSACTIONS CONCLUDED THROUGH OUR SITE
Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
LINKS FROM OUR SITE
To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
JURISDICTION AND APPLICABLE LAW
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.
TRADE MARKS
Nimbus and the Nimbus logo are UK registered trade marks of Delbanco Meyer and Company.
VARIATIONS
We may revise these terms of use at any time by amending this page.
YOUR CONCERNS
If you have any concerns about material which appears on our site, please contact us via email or telephone
Or, write to us at the following address:
Delbanco Meyer and Company Ltd
Portland House
Ryland Road
London
NW5 3EB
UNITED KINGDOM
Thank you for visiting our website.